Return & Refund Policy – Home & Kitchen Utility Products

• Return Window: Items can be returned within 7 days of delivery.
• Eligibility: Products must be unused, in original packaging, and with all accessories, tags, and invoices intact.
• Non-Returnable Items: Used, damaged (by customer), or missing parts items are not eligible for return.
• Damaged/Defective/Wrong Items: Report within 48 hours of delivery with clear photos/videos for quick resolution.
• Pickup & Inspection: Returns are subject to pickup and quality check. Refund/replacement is processed after approval.
• Refund Method: Refunds are issued to the original payment method within 5–7 business days after approval.
• Replacement: Available for defective or incorrect items, subject to stock availability.
• Cancellation: Orders can be cancelled before dispatch only.
• Contact: sim.grovers@gmail.com